Lupitor
Customer conversations, under your control.
Lupitor is conversation infrastructure for enterprises that need AI agents to handle customer interactions with answers checked before they are spoken. It covers the path from a designed process to an audited call, with transcripts, answers and escalations passing through verification layers and recorded in an immutable audit trail.
The platform is organized around Design, Deploy, Understand and Secure. Design turns existing scripts, decision trees and exception rules into agents connected to core systems, with integrations for Salesforce, Zendesk, SAP, Twilio, Oracle and custom APIs. Agents work across voice, chat, email, SMS and WhatsApp in 99+ languages, with Consensus STT, an Anti-Hallucination Speech Layer, an Observer Agent monitoring live calls, permission-based actions, and fallback routing to people. Deployment options include managed cloud, in-country cloud and air-gapped on-premises. The Understand layer scores calls against team-defined criteria, tracks sentiment per turn, retains customer memory across calls, and clusters transcripts into recurring patterns.
Lupitor targets regulated industries including banking, insurance, healthcare, telco, government, debt collection and utilities. Delivery includes forward-deployed engineering and native-speaker testing teams. Packaging details such as plans, trials or seat-based pricing are not stated on these pages; contact is made through sales.
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