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Botcopy

Conversational AI deployment platform for public-sector agencies

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Botcopy is a conversational AI platform designed specifically for government and public-sector websites. It provides a secure, accessible, and authenticated frontend for AI agents, enabling citizens to complete tasks (e.g., renewing a license, checking a refund status) through a chat interface. The platform integrates with identity providers (Okta, ID.me, Azure Entra ID), live chat systems (Genesys Cloud, Botcopy Live), and Google Cloud services (Vertex AI, Dialogflow CX). It includes prebuilt 'Task Engines' for common government services and an analytics tool called TrueQ.

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