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Jumper.ai

All-in-one conversational commerce solution

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Jumper.ai is a conversational commerce platform that helps brands turn digital marketing interactions into direct sales. It enables two-way messaging conversations across customer buying journeys, allowing businesses to engage consumers on channels such as RCS, WhatsApp, and SMS. The platform is now part of Vonage and is offered as Vonage Conversational Connect, a marketing automation solution for creating, launching, and scaling personalized messaging campaigns.

Key capabilities include a no-code/low-code bot builder, a broadcast manager for large-scale personalized messaging, a unified inbox for managing conversations across channels, a customer database for segmentation, and an analytics suite for tracking campaign performance and engagement metrics. The platform supports rich media and interactive messaging such as images, videos, PDFs, quick replies, rich cards, and carousels. It also offers audience targeting, A/B testing, SMS failover, automated follow-ups based on user behavior, and multi-factor authentication via one-time passwords. Chatbots can be combined with live agents through a unified inbox for seamless handoff.

Vonage Conversational Connect is designed for marketing teams seeking to coordinate multi-channel campaigns without coding. It is available through Vonage, with demo and contact options for prospective customers.

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