iPlum

iPlum is a mobile-first phone system that gives professionals and teams a separate business line on their existing phones, covering calling, texting, voicemail, and a phone tree with a virtual receptionist. It addresses the need to communicate with clients without exposing personal numbers, while supporting secure, encrypted messaging for healthcare, legal, and financial work.

Core capabilities include dual calling reliability over voice network or Wi-Fi/data, business hours and out-of-office routing, auto-text replies with signatures, voicemail transcription, call recording with consent announcements, secure encrypted texting, a business phonebook, online fax, and a report center. Team accounts provide a centralized portal with permissions, and integrations cover Google Contacts, Outlook, EHR/EMS via REST APIs, and iOS and Android apps.

iPlum is packaged as phone and fax plans with Standard, Professional, and Enterprise editions, billed monthly or annually on a per-user basis, plus optional international credits and a REST API add-on. The Professional tier includes HIPAA compliance and a Business Associate Agreement, while Enterprise adds call recording and long-term archiving for regulated sectors.