iAdvize
AI shopping assistant for e-commerce websites
iAdvize is a generative AI shopping assistant for e-commerce sites. It answers shopper questions in natural language, recommends products, and guides visitors toward checkout, helping reduce hesitation during product discovery and purchase. The assistant is delivered through embedded on-site components, including conversation starters, smart banners, and a shopping panel with product discovery, quick replies, cross-sell, and add-to-cart actions. It connects to existing e-commerce stacks, and a conversation can create a support ticket, track an order, or synchronize a customer record without leaving the site.
The platform includes an AI Builder for shaping the assistant to match a brand, plus Shopper Insights covering AI Trends, ROAI, and AI Analysis. It supports omnichannel conversations and is hosted on AWS in Europe, with ISO 27001 certification, CSA STAR adherence, and GDPR compliance. An optional Support Desk add-on provides human agents with AI writing assistance, mirroring and co-browsing, embedded apps, rich-messaging content, personalized outreach, and proactive support. Pricing is based on conversation volume and catalog size rather than seats, with Essentials, Starter, and Growth editions, a custom Enterprise plan, and the Support Desk add-on priced per user per month.
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