Gloria AI

Gloria AI is a platform for building programmable AI agents that handle customer conversations across WhatsApp, web chat, SMS, email, and voice, and then complete follow-up actions such as booking visits, opening tickets, or sending tracking links. It solves the problem of needing to manually respond to and process customer requests across multiple channels by automating both the reply and the resulting work.

Its main capabilities include connecting to business tools like Shopify, Google Drive, and custom APIs, as well as MCP servers. Agents can be built from reusable templates, use a knowledge base of files and FAQs, and perform actions like looking up orders or creating records. The platform includes guardrails to limit agent actions, alerts for team notification, and an Agent Studio for developers to write, test, and deploy agent logic. Teams can take over a conversation at any point and hand it back to the agent.

Gloria AI is built for sales, support, and operations teams in industries such as ecommerce, insurance, education, and healthcare. A free trial is available to build agents before committing to a paid rollout. Pricing is custom-quoted based on a one-time setup fee, ongoing improvements, and usage-based costs for the activity the agent handles.