Boom
An AI workforce for your customers.
Boom is an AI customer agent that runs conversations across channels and takes action on the results, such as collecting payments, recovering abandoned carts and failed payments, qualifying leads, onboarding new users, and winning back churned customers. It also supports customer research by asking follow-up questions and turning replies into structured data.
The platform combines a shared inbox, a customer data platform, a workflow builder, and conversation extraction. It connects to Shopify, Skio, and read-only database copies, and offers a REST API, MCP server, and integrations with Claude, Cursor, and VS Code. Agent Studio lets teams shape the agent through conversation, with approvals, guardrails, and evaluation gates. Channels include WhatsApp, Instagram, Facebook, email, SMS, voice, web chat, and push.
Pricing is credit-based, with monthly pools across Basic, Growth, Pro, and Enterprise plans. Credits are consumed by AI conversations, call minutes, messages, and insight reports, with top-up packs available on any plan. Growth and above include one month of credit rollover.
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