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ServiceBridge

All-in-One Field Service Management Software

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ServiceBridge is a field service management platform that connects office operations with work performed in the field. It addresses the gaps created by paper work orders, manual dispatch, and delayed invoicing by bringing scheduling, GPS fleet tracking, digital work orders, and payment collection into one system. The platform covers the workflow from job booking through dispatch, on-site service, invoicing, and payment, with QuickBooks Online two-way sync for accounting.

Core capabilities include a drag-and-drop scheduling board, live GPS tracking with route optimization, driver behavior scoring, preventive maintenance alerts, and geofencing. Technicians use iOS and Android mobile apps to access customer history, equipment records, parts, photos, digital signatures, and on-site payments, with offline support. Additional modules cover estimates, project management, timesheets, service contracts, asset management, customer portal, multi-location and franchise management, custom reports, and custom forms. Integrations include QuickBooks Online, Reviewbuzz, an SMS bundle, and a public API for third-party connections.

ServiceBridge is aimed at field service businesses across trades including HVAC, plumbing, electrical, landscaping, pest control, and pool service, from single operations to multi-branch and franchise networks. Pricing is packaged as three user-based editions: Essential, Enhanced, and Complete, with the higher tiers adding customer communication features, reminders, and payment workflows. Integrated Payments is required for certain payment-related features, and an SMS bundle is available as an add-on.

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