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PestPac

AI-powered pest control software for field, finance, and back office

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PestPac is pest control software from WorkWave that brings field, finance and back-office operations into one system. It addresses the administrative burden of running pest control businesses by connecting scheduling, routing, billing, accounting, customer management, digital forms, marketing and reporting. The platform supports residential and commercial work, including multi-unit properties, and includes a customer portal for self-service account management.

Key capabilities include RouteOp route optimization, the PestPac Mobile app for field technicians, termite inspection and IPM modules, inventory and chemical tracking, digital forms, a Communication Center for chat, text and email, customer notifications, payments, accounting with general ledger export, custom reporting, and API integrations. Wavelytics provides decision intelligence for analyzing operational data. Additional modules cover lead management, marketing automation, website building, online reviews, GPS tracking, in-field payments, mobile sketching, smart traps, and CustomerConnect with Logbook for audit preparation.

PestPac is packaged in three tiers: Small Business, Professional and Enterprise. Small Business includes customer management, basic scheduling and routing, termite inspection, mobile app, billing, basic accounting, basic reporting and a customer portal. Professional adds smart scheduling, route optimization, IPM and multi-unit support, digital forms, advanced accounting, custom reporting, lead management, eCommerce, logbook and marketing automation. Enterprise adds multi-branch support, auditor reports and API integrations. Pricing is available through consultation.

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