Endear
CRM built for modern retail with clienteling, messaging, and sales tracking for store and
Endear is a retail-focused CRM that brings purchase history, preferences, and customer interactions into one real-time profile. It is designed to help store teams manage personalized outreach, appointments, and clienteling workflows across physical and online channels, while giving managers visibility into what drives sales.
The platform includes a retail CRM, clienteling tools, appointment scheduling, SMS, email, and WhatsApp campaigns, a shoppable Lookbook Builder, SalesChat, and an Insights and Report Builder. AI features include an AI Opportunity Engine and AI Notetaker for capturing visit notes and surfacing follow-up opportunities. Endear connects to POS, ecommerce, marketing, support, and customer data platforms through prebuilt integrations, an open API, and Zapier, with mobile apps for iOS and Android.
Endear is aimed at retail brands and store teams, from single locations to multi-store operations. Pricing is based on store location rather than seats, with a free 14-day trial and a pilot program for qualified customers. Plans include core features, technical capabilities, onboarding support, and training, with additional messaging available as needed.
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