eGrow

eGrow is a cash-on-delivery e-commerce operations platform that consolidates order confirmation, carrier dispatch, delivery follow-ups, returns and exchange reconciliation, and customer messaging into a single workflow. It connects to store platforms including Shopify, WooCommerce, and YouCan, alongside carriers, ad platforms, payment gateways, and messaging tools through one-click integrations with real-time webhooks.

Core modules include Confirmation (WhatsApp, calls, and auto-assignment), Shipping (carriers, webhooks, and rules), Delivery (follow-ups and reminders), Returns & exchange reconciliation, an AI agent for WhatsApp and Instagram replies, a shared inbox across WhatsApp, Instagram, and email, Marketing & analytics with bulk campaigns and KPIs, WhatsApp campaigns and automation, and a call center for phone confirmations. Integrations cover 17TRACK, Aramex, Facebook Conversion API, Instagram, Google Sheets, Gmail, and many regional carriers.

eGrow is aimed at e-commerce teams handling cash-on-delivery orders. It is packaged as monthly subscription plans (Starter and Growth) with limits on orders and leads, users, automation credits, WhatsApp numbers, and included messages, plus usage-based AI agent fees. A free done-for-you onboarding setup and a 7-day money-back guarantee are offered, with cancellation available at any time.