CrowdPower
Customer Engagement for SaaS
CrowdPower is a customer engagement and automation platform that triggers actions based on website and application user behavior. It helps teams onboard new users, re-engage inactive customers, reduce churn, and keep customers informed through lifecycle automations. The platform combines a customer data platform with messaging tools, covering customer profiles, event and page history, revenue tracking, and segmentation.
Core capabilities include behavior-based automations, a drag-and-drop email builder with Liquid templating, broadcasts with scheduling, goal tracking, tagging, geolocation, and custom traits. Data can be collected via a JavaScript Tag, Beacon API, or REST API, and imported or exported through Segment, Stripe, Zapier, CSV, and other tools. Native integrations include Discord, Slack, Stripe, Twilio SMS, and web push notifications, with additional connections available through Zapier, Integromat, and Pabbly. Projects support custom sending and tracking domains, custom senders, SMTP senders, and unsubscribe groups.
CrowdPower is aimed at marketers and product teams managing customer lifecycles within their applications. It offers a 14-day free trial without requiring a credit card, with a single plan that includes all features and scales by customer count, while emails are unlimited. Team members can be invited to projects at no additional seat cost, and annual billing is available at a discount.
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