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Chargewood

Evidence wins

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Chargewood is a chargeback response tool. When a dispute opens, it reads the order, gathers proof, writes the response and files it before the deadline. It connects to stores and processors to pull order, delivery, device, usage and conversation data, then builds a response for the specific reason code. It offers a fight/fold verdict, Compelling Evidence 3.0 support, a Ratio Guard for dispute-ratio monitoring, and an AI assistant called Chargy that asks for missing information. Pricing is 20% of recovered amounts on disputes it submits, or free on Shopify Payments (where the merchant sends the response).

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