BotPenguin
AI agent, chatbot and voice agent builder for customer conversations across messaging apps
BotPenguin is a no-code platform for building AI agents, chatbots, and voice agents that capture leads, book appointments, and handle customer support. It connects conversations across WhatsApp, Instagram, Facebook, Telegram, Microsoft Teams, phone, and a website widget, keeping interactions in one workspace.
The platform includes a visual chatflow builder with conditional branching, reusable flow blocks, and AI-plus-flow hybrid responses. It supports LLM integrations with OpenAI, Anthropic, and other models, plus training on website URLs, documents, FAQs, and RSS feeds. A unified inbox provides live chat, human-bot handover, AI-assisted replies, translation, and order management. Automation covers lead qualification, campaign triggers, drip sequences, and cart recovery. Analytics track bot performance, conversations, leads, and agents. Security features include SSL encryption, GDPR compliance, role-based permissions, and IP blocking. API access, webhooks, and 80+ native integrations connect CRMs, scheduling tools, and automation platforms like Zapier.
BotPenguin is aimed at businesses automating customer engagement across channels. It offers a free forever plan with no credit card required, along with a white-label program for reselling the platform.
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