BigPanda
Agentic AI platform for IT operations that prevents, detects, triages, and resolves ITinc.
BigPanda is an agentic AI platform for IT operations that automates detection, triage, and resolution of IT incidents. It addresses the challenges of manual, reactive IT processes by using AI to correlate signals, provide context, and help teams prevent outages, diagnose issues faster, and coordinate incident response across enterprise environments.
The platform is organized around several modules: AI Incident Prevention (change risk management, problem management, and governance), AI Detection and Response (detection, triage, and response), and AI Incident Assistant (investigation, collaboration, and no-code automation workflows). The IT Knowledge Graph unifies observability, ITSM, and organizational data to support root cause analysis and risk scoring. Integrations include Jira and ServiceNow, with an open integration hub for connecting monitoring and service desk tools.
BigPanda is built for enterprise IT operations, incident management, IT service management, and site reliability engineering teams. It is offered through a demo-based sales process, with professional services and education available; specific plan structures and pricing details are not stated on these pages.
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