Best help desk for e-commerce
Ticketing and inboxes built around orders, returns and peak season, from small shops to multi-brand retailers.
Chat, email and social with store data and an AI agent for the repetitive questions. Best for small and mid-size stores, with Premium for bigger brands.
Free planAlternatives to TidioThe e-commerce help desk for Shopify brands with several agents.
Multi-brand, multi-language support for large retailers.
A classic help desk with store integrations on a small-team budget.
Like-for-like ticketing for email-heavy stores, for less than Zendesk.
Help desk with a call center and deep WooCommerce integration.