Zigpoll
Post-purchase, exit-intent and on-site surveys for ecommerce stores
Zigpoll is a survey platform designed to help businesses collect customer feedback and understand the drivers behind purchases and lost sales. It addresses the challenge of low survey response rates and disconnected data by offering post-purchase, exit-intent, on-site, email, and SMS surveys that can be tied directly to Shopify orders for attribution analysis.
Key capabilities include attribution surveys that link responses to specific sales channels, NPS tracking with order data, and AI-driven analysis of open-ended responses. The platform provides a Model Context Protocol (MCP) server that allows users to query survey data through AI assistants like Claude or ChatGPT. It integrates with Shopify, Klaviyo, and other tools, and offers native SDKs for iOS and Android apps.
Zigpoll is built for ecommerce stores, SaaS companies, media publishers, and agencies. It offers a free plan and a trial, with paid editions available. The platform is seat-based and can be installed on Shopify with a one-click setup or embedded on any website.
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