Zaplar
Zaplar replaces PMS, POS, and every tool in between.
Zaplar is an AI-native operating system for hotels that brings property management, point of sale, booking, messaging, and guest intelligence into a single platform. It is designed to address the problem of disconnected tools across rooms, events, spa, and F&B, where teams spend time reconciling data between systems. The system plans and completes routine operations autonomously, while staff review and approve suggested actions before they are carried out.
Core modules include Property Management (PMS), Point of Sale (POS), a booking engine for direct and bespoke bookings, a unified messaging inbox covering email and OTA channels with an agent mode for automated conversations, and Guest Intelligence for personalizing stays. Zaplar Spatial applies spatial reasoning to the physical properties of a hotel, and the platform can coordinate end-to-end tasks such as obtaining quotes from external vendors for events. Actions are surfaced with a clear trail for review and approval.
Zaplar is built for hotel operators and enterprise hospitality teams, with security and transparency as stated design principles. The pages indicate a demo-based evaluation path through booking a demo; no free plan, trial, editions, or seat-based or usage-based packaging is stated.
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