xMatters
Automated incident management platform for DevOps, SRE, and operations teams
xMatters is an incident management and alerting platform, part of the Everbridge suite, that helps DevOps, SRE, and IT operations teams automate response workflows, route alerts to on-call responders, and resolve service issues. It addresses the complexity of managing digital operations by correlating signals, enriching alerts with context, and coordinating cross-team response.
The platform includes a code-free workflow builder (Flow Designer), adaptive incident management, signal intelligence with alert correlation and flood control, on-call management with skill-based and availability routing, and actionable analytics with post-incident reports. An Incident AI agent uses historical data and service dependencies to guide responders, while signal enrichment adds service ownership and dependency context to alerts. Integrations span categories including monitoring, IT service management, chat, cloud, and security, with named connections to ServiceNow, Microsoft Azure, Google, Slack, Dynatrace, Zendesk, Jira Cloud, and New Relic, plus a flexible API for custom connections. The platform runs on cloud infrastructure with role-based permissions and supports hybrid cloud and on-premises systems.
xMatters is built for IT, DevOps, SRE, and operations teams managing service reliability. It is offered with a free trial providing full platform access without a credit card, and pricing is tailored to organizational needs with scalable options.
12 alternatives to xMatters
Ranked by how well each tool replaces xMatters: shared features, audience, price and popularity.
End-to-end Incident Management and Response Orchestration
Covers 3 of 15 key features.
Free plan65 out of 100 match$6/mo- 61 out of 100 matchContact sales
- 60 out of 100 match$8/mo
- 60 out of 100 match$19/mo
- 59 out of 100 matchContact sales
AI SRE platform that goes on-call on your behalf and autonomously resolves incidents.
Covers 0 of 15 key features.
59 out of 100 matchUsage-basedAI-first operations platform covering detection, response and resolution of critical app,
Covers 0 of 15 key features.
59 out of 100 matchContact salesAI-first incident management platform with alerting, on-call management, and status pages
Covers 1 of 15 key features.
Free plan58 out of 100 match$10/mo- 57 out of 100 matchFree
- 57 out of 100 matchContact sales
AI-native incident management platform for detecting, managing, and resolving incidents.
Covers 0 of 15 key features.
55 out of 100 match$20/moMobile-first alerting and response for IT, OT and security operations
Covers 1 of 15 key features.
Free plan54 out of 100 match$9/mo