ilert
AI-first incident management platform with alerting, on-call management, and status pages
ilert is an incident management platform for IT and DevOps teams that brings alerting, on-call scheduling, incident response, and status pages into one workspace. It is designed to help teams route alerts to the right people, coordinate responses, and keep stakeholders informed from the moment an alert fires through to post-incident review. The platform is made and hosted in Germany, with data processed in EU data centers, and is ISO 27001 certified and GDPR compliant, with support for NIS2 and DORA requirements.
Core capabilities include alerting via push, SMS, voice calls, and messengers; on-call management with rotations, shift swaps, and overrides; incident management with severity levels, parallel escalations, and incident commander assignment; and public, private, or audience-specific status pages. ilert AI SRE can trigger investigations from alerts, pulling logs, metrics, and recent changes to propose diagnoses and fixes. Additional AI features include an on-call schedule assistant, an AI voice agent for incoming calls, and automated postmortems. The platform offers a Terraform provider, ChatOps orchestration, a CLI, and an API, alongside pre-built integrations with monitoring, ticketing, chat, and collaboration tools such as AWS, Datadog, ServiceNow, Jira, Zabbix, Prometheus, Grafana, Slack, and Microsoft Teams. Call Routing is available as an add-on.
ilert is aimed at teams running always-on services, including DevOps and SRE, IT operations, managed service providers, security incident response, industrial operations and IoT, and customer support and ITSM. A free plan is available, along with a 14-day trial that does not require a credit card.
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