Wintouch
Cloud + AS/400 CRM designed to be tailored closely to your business
Wintouch is a business management CRM from Touchtone Corporation that helps organizations manage sales, service, marketing, and administration processes. It is available natively on IBM i (iSeries and AS/400) and as a cloud service, with integration for homegrown IBM i applications and ERP systems such as SAP, JDE, SolarSoft, and MAPICS.
The platform includes Wintouch AI for lead scoring, sales forecasting, sentiment analysis, deal close probability, and custom predictions, along with a conversational AI assistant. Core capabilities cover dashboards and reports built with a no-code report wizard, stage-based workflows, automation triggers, web forms, email campaigns, activity and task management, accounts and contacts, and administration tools for roles and permissions. It integrates with Gmail, Google Calendar, Microsoft 365, Zapier, and WordPress, and offers mobile apps for iOS and Android plus a browser-based 5250 terminal emulator for accessing native IBM i applications.
Wintouch is aimed at organizations of varying sizes and industries that need a customizable CRM tightly connected to existing IBM i or ERP systems. It can be deployed on-premise or as a cloud service, and custom cloud-only solutions are also available. Pricing details are not stated on these pages.
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