Webtrends
Digital analytics for Microsoft 365 and web applications.
Webtrends is a digital analytics company founded in 1993 that provides analytics for SharePoint, Microsoft 365, and custom web applications. Its products measure adoption, user engagement, and content usage, helping organizations understand how users interact with their platforms and content. The analytics can be deployed as SaaS or on-premises software, with on-premises hosting keeping data within the customer's own environment.
The platform includes customizable dashboards with drag-and-drop report building, standard and custom reports designed for Microsoft 365, and flexible data export options including XML, JSON, CSV, Excel, Power BI, and PDF. SharePoint-specific tracking captures actions such as on-site search phrases, link clickthroughs, and user-level activity broken down by department, job title, or location. A customizable REST URL allows data export in required formats, and exports can be scheduled in advance. Support packages include an Essential Care option with extended business hours and an optional Premium Care add-on for 24/7 emergency support.
Webtrends Analytics is intended for organizations using SharePoint or Microsoft 365, including teams in corporate communications, human resources, information technology, and marketing. The product is available through SaaS or on-premises licensing, with support plans offered as included or optional add-ons.
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