Voxco
Multi-channel survey software for market research firms.
Voxco is a multi-channel survey software platform for market research firms and corporate research teams. It brings online, CATI, mobile, and offline survey collection into one environment, alongside panel management, sample, and open-end text analysis, helping researchers design, deploy, and analyze studies across modes. Voxco is now part of Discuss, and existing Voxco platforms and customer experiences continue to be supported.
The platform includes Voxco Online, Voxco Mobile, CATI, Dialer, Panel Manager, Voxco Audience, and Voxco Analytics. Ascribe Text Analytics adds AI-powered open-end analysis, including Theme Extractor, Ask Ascribe, and Ascribe Visualizations, and is integrated with the survey platform. Telephony features include predictive dialing with four calling modes, quality control, voice recording and monitoring, IVR, and TCPA capabilities. The platform supports advanced survey logic, real-time response monitoring, and deployment on-premise or in the cloud, with stated compliance coverage for HIPAA, GDPR, TCPA, and SOC-2.
Voxco is offered as customizable solutions for research teams of different sizes, including Voxco Online, Voxco Online with Panel and Portal, Voxco with Ascribe, CATI and Telephony, and an Enterprise package. Pricing is custom, with no free plan or trial stated on the pages.
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