Toonimo
Digital adoption, amplified by AI.
Toonimo is a digital adoption platform that helps users navigate web, mobile, and enterprise applications through in-app guidance. It addresses the challenge of low software adoption and high support costs by providing interactive walkthroughs, AI chatbots, and automation that guide users step-by-step within the live interface.
The platform includes walkthroughs with patented voice, text bubbles, and visual cues; AI chatbots and voice bots; a knowledge base; RPA (robotic process automation) for automating repetitive workflows; and analytics for tracking user behavior and adoption. Its AI features include Shadow Agents that learn user workflows and ghost-fill forms, as well as prompt training tools for building AI fluency. Toonimo integrates with platforms such as Salesforce, Microsoft Dynamics, SAP S/4HANA, Workday, ServiceNow, Oracle Cloud, and Microsoft Copilot, and supports over 20 enterprise applications.
Toonimo is designed for enterprises seeking to improve employee training, customer support, and AI adoption. It offers three plans—Professional, Enterprise, and Enterprise Plus—with pricing based on guided user sessions per month and selected products. A guided proof-of-concept is available for evaluation. Deployment options include SaaS, private cloud, or on-premise, and the platform is SOC 2 compliant and supports 30+ languages.
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