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SweetProcess

Document processes, procedures and tasks in one place so you can stay focused on growing.

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SweetProcess is a web-based process management platform for documenting standard operating procedures, policies and processes, assigning and tracking tasks, and building public or private knowledge bases for employees or clients. It centralizes operational documentation so teams can reference procedures, follow workflows and maintain consistent standards without relying on scattered documents or email threads.

Core capabilities include procedure, policy and process documentation, quizzes, task assignment and tracking, team-based access restrictions, and knowledge bases hosted on a custom domain. It supports AI-assisted document generation, process maps, embedded files and videos, real-time collaboration, data capture forms, version history with rollback, image editing, and PDF or Word export. Integrations include an API, Zapier, SCIM, and single sign-on via SAML or Active Directory, with two-factor authentication for account security. A browser plugin can record workflows directly into procedures.

SweetProcess is designed for teams and organizations of varying sizes, from small businesses to larger companies. It is packaged as a single all-inclusive plan with access to every feature, billed per member added, with a 14-day free trial and a 30-day money-back guarantee. An optional migration service is available for moving existing SOPs into the platform.

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