Skaala
AI receptionist for calls, bookings, and CRM
Skaala is an AI receptionist for small businesses that rely on phone calls. It answers on a local number around the clock, books and reschedules appointments, takes payments, filters spam, routes urgent callers, and records each call with a transcript and AI summary in a built-in CRM, keeping follow-up tasks moving.
Core capabilities include answering and routing, bookings with SMS confirmations, a website chat and booking widget, lead capture, and a CRM with call summaries. It connects to other apps through Zapier, allowing approved actions such as CRM updates, calendar entries, and team notifications during or after calls. It also supports Google Calendar and Outlook.
Skaala is aimed at phone-heavy small businesses such as salons, clinics, restaurants, hotels, law firms, and local services. It is packaged in Essential and Business editions with included monthly minutes and a local number, available monthly or annually, with overage charged per minute. A 7-day trial is included with all plans, and plans purchased online can be cancelled without a lock-in period.
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