ScreenConnect
Remote support and remote access software for IT teams.
ScreenConnect is a remote support, remote access and privileged access platform from ConnectWise. It lets technicians connect to Windows, Mac, Linux and mobile devices from one solution, with cloud-hosted or on-premises deployment. It addresses issues such as unattended device access, session recording, background troubleshooting, and controlled elevation of administrator permissions.
Core capabilities include unattended access, remote support sessions, remote meetings, mobile device support, and a shared toolbox for scripts and executables. Backstage provides background troubleshooting through the Windows command terminal or PowerShell, with secure file management. Event-driven automations trigger if/then rules on session events. ScreenConnect View offers remote camera sharing for hardware troubleshooting. Extensions add integrations, including ConnectWise PSA, ConnectWise Automate, Zendesk, FreshDesk, Acronis, and Customer Feedback. Security features include AES-256 encryption, SSO/SAML, multi-factor authentication, LDAP support, role-based permissions, audit logs, and session recording.
ScreenConnect is aimed at IT teams, technicians and support providers. It is available in One, Standard, Premium and Enterprise editions, with concurrent technician or agent-based licensing. A free trial is offered, and self-hosted options are available.
12 alternatives to ScreenConnect
Ranked by how well each tool replaces ScreenConnect: shared features, audience, price and popularity.
AI-Powered Remote Access & Support Software | LogMeIn
Covers 5 of 15 key features and has a free plan.
Free plan71 out of 100 matchContact salesRemote desktop access, IT support and online collaboration software.
Covers 5 of 15 key features.
66 out of 100 matchContact salesAI remote support platform for ServiceNow, Salesforce, and Tanium users.
Covers 0 of 15 key features.
66 out of 100 matchContact salesBrowser-Based Remote Desktop Software
Covers 2 of 15 key features and has a free plan.
Free plan65 out of 100 matchFreeEasy, quick, and secure remote desktop control
Covers 0 of 15 key features, has a free plan and starts cheaper.
Free plan64 out of 100 match$7.37/moFree remote desktop software for personal and business use with no installation or setup
Covers 7 of 15 key features and has a free plan.
Free plan63 out of 100 matchFreeOpen-source remote desktop software with self-hosted server options
Covers 4 of 15 key features, has a free plan, starts cheaper and is open source.
Free planOpen source63 out of 100 match$11.88/moRemote desktop software and remote computer access
Covers 4 of 15 key features and starts cheaper.
62 out of 100 match$22.40/moSecure remote access software for businesses and IT teams with monitoring, alerts, multi‑
Covers 1 of 15 key features and starts cheaper.
62 out of 100 match$8.25/moFast, Secure Remote Desktop (RDP, VNC, Fluid)
Covers 5 of 15 key features, has a free plan and starts cheaper.
Free plan62 out of 100 match$7.49/mo