LogMeIn
AI-Powered Remote Access & Support Software | LogMeIn
LogMeIn provides remote access, remote support, and endpoint management software for IT teams and managed service providers. The platform addresses the complexity of managing security, compliance, and support operations across distributed devices, with capabilities spanning unified endpoint management, remote monitoring and management, remote desktop access, and remote support.
Key products include LogMeIn Resolve, a security-first UEM platform with practical AI; LogMeIn Rescue, enterprise remote support with AI-driven capabilities; LogMeIn Pro for small business remote access; LogMeIn Central for centralized control of kiosks, POS, and desktops; and GoToMyPC for individual remote desktop access. Security features include Zero Trust frameworks, 256-bit AES encryption, TLS 1.2 transport security, SSO with AD sync, two-step verification, granular role-based permissions, session recording, audit logging, and data residency controls. AI features include session summaries, device analysis, error analysis, and in-session recommendations. Integrations are available with ServiceNow, Microsoft Intune, Jira Service Management, Acronis, Salesforce, Nexthink, HaloPSA, ConnectWise, Autotask, and Agiloft.
LogMeIn is designed for IT departments, MSPs, enterprise support teams, small businesses, and individual professionals. LogMeIn Rescue offers a free trial without requiring a credit card, alongside a paid Remote Device Support plan and a Rescue Enterprise edition with dedicated support and committed SLAs. Add-ons are available for AI, enhanced security, translation, and mobile support.
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