RaveCapture
Ecommerce reviews, UGC, and experience surveys
RaveCapture is an ecommerce review and customer-experience platform that helps brands collect product reviews, photo and video UGC, and post-purchase surveys, then display that content on their storefront. It connects to Shopify, WooCommerce, BigCommerce, Magento, and Volusion, and syncs verified reviews and star ratings to Google Shopping, search, and ads. Review management includes moderation, routing, and AI-assisted replies, while on-site widgets include review displays, photo and video galleries, visual carousels, TrustScore banners, and custom feedback flows.
The platform offers automated review requests, experience surveys with NPS and product-specific questions, UGC capture with media storage, review importing, and multi-store management. Shopify merchants can install from the App Store without code, sync aggregate ratings into product metafields for rich snippets, and use drag-and-drop app block widgets. Higher tiers add API access, catalog syndication, advanced survey programs, FAQ widgets, AI sentiment analysis, tagging and data exports, and Zendesk/Freshdesk integrations.
RaveCapture is aimed at ecommerce brands and merchants managing reviews, UGC, and customer feedback across their storefront and marketing channels. Plans are credit-based and tiered as Starter, Power, and Enterprise, with the Power plan positioned for brands processing higher order volumes. Enterprise adds custom limits, SSO, premium support, and a dedicated account manager. The site also offers free tools, including a star rating calculator and review request email generator, and mentions a free start option without a credit card.
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