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ProHance

Workplace analytics platform for enterprises measuring employee, vendor, and AI agent work

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ProHance is a workplace analytics and productivity measurement platform that brings employees, vendors, AI copilots and autonomous agents into a single view. It addresses the fragmented visibility organizations face when managing productivity across people, partner ecosystems and AI-enabled workflows through disconnected systems, providing a unified layer for observing how work flows, strengthening governance and identifying operational inefficiencies.

The platform is organized into modules including Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization and ProHanceCX, along with an AI Adoption Index, AI Agent, Retention Risk Index (RRI) and Universal Dashboard. Workflow Management supports no-code process digitization, automated job allocation and prioritization, and automatic measurement of handle and cycle times. Use cases span cost of delivery optimization, distributed process management, hybrid work enablement and outsourcing performance management, with industry coverage across banking and finance, BPO and KPO, global capability centers, healthcare and information technology. The platform integrates with major enterprise systems and holds SOC 2 Type II, ISO 27001, GDPR and HIPAA accreditations.

ProHance is aimed at enterprises managing distributed and hybrid workforces, partner ecosystems and AI-driven operations. Packaging details such as plans, trials or editions are not specified on the pages provided; access is arranged through a demo request.

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