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PickPack

Last-mile delivery management platform with route optimization, auto dispatch, and real...

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PickPack is a SaaS last-mile delivery management platform that handles routing, dispatch, tracking, proof of delivery, and analytics in one place. It connects to existing systems such as ERP, CRM, POS, and eCommerce platforms rather than replacing them, adding a delivery execution layer on top.

Core capabilities include AI-based route optimization, auto dispatch and courier matching, real-time driver and delivery tracking, proof of delivery with signature, image, notes, and location, timeline view, and analytics and reporting. It supports complex delivery types including reverse logistics, Click & Collect, rounds, and cash on delivery. Integration options include 40+ ready-to-use connectors (such as Shopify, WooCommerce, Priority, SAP Business One, Salesforce, and HubSpot), Excel/CSV import, no-code automation via Zapier, Make, n8n, or Power Automate, and a REST API with webhooks. A branded customer app provides real-time order tracking and notifications.

PickPack serves delivery operations across parcel and courier, grocery, logistics, retail, restaurant, distribution, healthcare, and other industries. Implementation paths range from file-based import to no-code automation, deep platform integration, or developer-led API integration, depending on the organization's systems and technical resources.

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