Onfleet
Last-mile delivery management platform for dispatch, routing, and delivery visibility.
Onfleet is a delivery management platform for shippers and couriers that coordinates last-mile operations across in-house fleets, third-party courier partners, or a combination of both. It addresses the complexity of managing dispatch, routing, and visibility across multiple delivery providers from a single system, covering work from order assignment through completion.
The platform includes Route Optimization, Assign & Dispatch, Visibility and Tracking, a Driver Mobile App, Customer Experience tools, and Analytics and Performance reporting. AI-assisted features cover route optimization, auto-dispatch, ETA prediction, delay alerts, and a support assistant. Customers receive branded tracking pages, notifications, and two-way chat with drivers, while proof of delivery captures photos, signatures, and timestamps. Onfleet Connect provides access to third-party courier partners, and native integrations include Shopify, Zapier, GigSmart, and Dutchie, alongside API and webhook access.
Onfleet is built for both shippers and couriers or logistics providers, with industry-specific solutions spanning healthcare, retail, grocery, food and beverage, and other sectors. It is packaged into Launch, Scale, and Enterprise editions, each with a task-based allowance and unlimited users, plus a Courier Suite add-on for couriers and carriers. A 14-day free trial is available, and SMS and voice telephony usage is billed separately.
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