Passage
All-in-one event ticketing with human support for tickets and merch
Passage is an online event ticketing platform that lets organizers sell tickets, merchandise, and concessions both online and at the door from a single system. It addresses the need to manage an entire box office in one place, covering general admission, reserved seating, timed entry, virtual queues, waivers, season passes, subscriptions, and live-streamed events, with human support available by phone, chat, and email.
Core capabilities include a mobile box office, whitelabel ticketing, in-person sales, refund protection, digital NFT collectibles, event funding through Passage Capital, and built-in email marketing and automation. The platform handles payment processing directly, with live-stream access protection, in-stream chat and donations, and support for pay-what-you-can tickets and instant donations. It operates on web and mobile, with an onboarding team assisting with setup.
Passage is aimed at event organizers across categories such as festivals, haunted attractions, sports, theater, schools, escape rooms, and virtual events. There are no monthly fees or annual contracts; a service fee applies to online transactions and can be passed on to ticket buyers, while in-person transactions carry no service fee. Payment processing fees apply per transaction. Optional add-ons cover assigned seating, attendee waivers, video streaming and hosting, live-stream donations, NFT collectibles, event subscriptions, and email marketing tiers. A free account can be created to start selling tickets.
12 alternatives to Passage
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