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Pabau

Practice management software for clinics and medical spas

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Pabau is an all-in-one practice management platform for clinics and medical spas, bringing clinical care, business operations and patient engagement into a single system. It addresses the problem of running a practice across disconnected tools by connecting bookings, patient records, payments, marketing and reporting in one place, with multi-location support and staff permissions across sites.

Core modules include online booking, calendar, waitlists, digital forms and consent, EMR with structured clinical notes, prescriptions, lab requests, telehealth, before-and-after photos, Pabau Pay, quotes, inventory, commissions, campaigns, lead management, loyalty and referral programs, memberships and packages, and reporting and analytics. Pabau Engage adds an omnichannel inbox covering phone, SMS, WhatsApp, email, fax and web chat, with routing, voicemail transcription, internal team chat and call reporting. AI features include Scribe for voice-to-clinical-notes, a prescribing agent with safety checks, and a letters agent for clinical correspondence. Native integrations cover payment providers, labs and telehealth, with open APIs, webhooks and a marketplace for additional connections.

Pabau is aimed at GP and primary care, aesthetics, med spas, cosmetic surgery, mental health, physiotherapy, wellness and other patient-facing practices. Engage is included with every Pabau plan at unlimited users, with usage billed through Pabau credits; Engage Plus is a per-location add-on covering social channels, cloud phone and AI agents, with annual discounts available.

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