Mav
Insurance AI That Grows Your Book
Mav is an AI-powered SMS and voice agent for property and casualty insurance agencies. It contacts each lead as soon as it arrives, runs a multi-day follow-up cadence over text and phone, asks qualifying questions, and warm-transfers interested prospects to a licensed producer on a live call, with the conversation thread in hand.
The platform includes Playbooks triggered by new leads, CRM status changes, or aged lists; one-click integrations with Ricochet360, AgencyZoom, Salesforce, HubSpot, Slack, Google Chat, and Zapier; lead source connectors for vendors such as EverQuote, SmartFinancial, and Quote Nerds; and a REST API with webhooks. Call transcripts are stored with personal information redacted, dispositions post back to the CRM or AMS, and TCPA safeguards and state texting-hour rules are built in. Modules cover new premium, retention and renewals, and policies per household, with an AI-conversation demand feature marked as coming soon. AMS connectors for Applied Epic, AMS360, and HawkSoft are listed as coming soon.
Mav is aimed at captive and independent insurance agencies. All integrations are included with every plan, and capacity can be adjusted up or down with flexible plans; dedicated onboarding support covers 10DLC, compliance, provisioning, and integrations.
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