Kastle
AI agents for 24/7 loan operations
Kastle is an AI agent platform for consumer lending operations, covering originations, fulfillment, and servicing. It is designed for regulated work and connects to existing contact center, payment processor, and loan management system (LMS) environments, allowing agents to operate within established workflows rather than replacing them.
The platform includes specialized agents for loan officer assistance, collections, servicing, loss mitigation, and compliance. It supports borrower interactions across voice, SMS, email, and chat, and includes an Agent Builder for turning standard operating procedures into agents using natural language, simulation testing for edge cases, and an analytics dashboard for monitoring performance and customer satisfaction. A compliance engine is pre-trained on FDCPA, TILA, UDAAP, RESPA, and TCPA, with real-time monitoring and automated scorecards.
Kastle is aimed at large consumer lenders, including banks and independent mortgage banks (IMBs). The pages do not specify pricing, plans, or trial availability.
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