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Jalpi

Cloud software platform for businesses offering WhatsApp Business API, task management, HR

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Jalpi is a cloud software platform from Konceptwise Digital Media Pvt. Ltd. that brings together communication, task management, HR, email and SMS marketing, link management, and authentication tools. Its WhatsApp Business API product supports customer messaging at scale, with chatbots, a multi-channel inbox, and analytics for tracking engagement.

The platform includes WhatsApp Business API, Task Management, Alias, HRMS, Mail Tracker, Email Idea, SMS Idea, Jalpi Link, and Authyo. WhatsApp features include rich media support, automated messaging, an analytics dashboard, a team inbox with smart routing and data tagging, and no-code or low-code workflow builders. The API can integrate with existing CRM systems. An intelligent assistant helps automate repetitive tasks and suggest insights.

Jalpi is aimed at small and medium-sized businesses, from startups to enterprises. The WhatsApp Business API is packaged as a free forever plan plus Starter, Pro, and Enterprise editions, available monthly or annually. Paid plans include wallet credits, with chatbot sessions and active chatbot limits varying by tier, and support levels ranging from email and ticket support to SLA-backed priority support and a dedicated account manager.

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