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Webex Interact (formerly Textlocal)

Online messaging platform for business SMS and WhatsApp communication

Visit Webex Interact (formerly Textlocal)

Webex Interact is an online messaging platform for small businesses to reach customers through SMS and WhatsApp. It replaces Textlocal Messenger, which closed on 31 July 2026, and sits within the Webex (Cisco) family. The platform covers sending and receiving messages, bulk campaigns, and automated messaging through APIs, with reporting on delivery, opens, and clicks.

Core capabilities include SMS messaging, WhatsApp campaigns, Email to SMS, Keywords, Long Codes, an SMS API, and real-time reporting with visual analytics. Wallet-based top-ups support auto and recurring funding, and a cost calculator estimates monthly spend. The platform is free to use with no subscription or platform fees; charges apply only to messages sent and virtual long numbers purchased, on a pay-as-you-go basis. SMS pricing is volume-based, with bespoke plans available for larger volumes. A small wallet credit is added after business details are provided, allowing a trial of the platform before purchase.

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