Inkeep
AI Agents for CX & Ops — Build AI Agent teammates and automations in code or no-code
Inkeep is an AI agent platform for building, deploying, and monitoring AI teammates that handle customer experience and operations tasks. It addresses the need to connect agents to a company's data, product, knowledge, and tools so they can answer questions, resolve issues, and carry out actions across existing workflows.
The platform offers a no-code visual builder alongside a TypeScript SDK, supporting multi-agent orchestration with coordinator and sub-agents. Integrations cover help desks (Zendesk, Intercom, Freshdesk), knowledge bases (Notion, Confluence, SharePoint), workforce apps (Slack, Microsoft Teams, GitHub, Jira), and community platforms (Discord, Discourse), with additional tools connected via MCP. Capabilities include Unified Search, Customer Intelligence, AI Workflows, webhooks and scheduled triggers, human approvals, evals and traces, analytics, and agent governance with per-user permissions, tool allowlists, and just-in-time credentials. Security features include SOC 2 Type II certification, GDPR compliance, PII removal, SSO, RBAC, and configurable data retention.
Inkeep is intended for engineering and business teams building customer-facing assistants, support automation, and internal agents. The pages reference demos and a free plan, but do not specify seat-based or usage-based packaging.
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