HiveDesk
Time tracking and workforce management for remote teams
HiveDesk is workforce management and time tracking software for remote teams, addressing the visibility gap that comes with managing distributed workforces. It replaces manual timesheets and scheduling with automatic time tracking, activity monitoring, and real-time dashboards, giving managers insight into who is working and on what tasks.
The platform includes workforce scheduling, leave management, shrinkage management, timezone management, task and project management, timesheet generation with approval workflows, attendance and overtime management, compliance reporting, performance analytics, and client billing. Activity monitoring captures periodic screenshots and tracks keyboard and mouse activity. It integrates with Asana for task synchronization and offers a REST API with webhooks. HiveDesk runs on Windows, macOS, Linux, iOS, and Chrome, with a web dashboard.
HiveDesk is aimed at contact centers, BPO operations, IT support teams, agencies, staffing firms, and other businesses managing remote or distributed teams, particularly those billing clients by time worked. It is packaged as a single per-user monthly plan with all features included and no tiers or add-ons, alongside a 14-day free trial that requires no credit card.
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