Heap
Autocapture product analytics
Heap is a product analytics platform from Contentsquare that automatically captures every user interaction across digital products and sites, so teams can analyze behavior retroactively without needing to define events in advance. It brings quantitative and qualitative data together to help understand end-to-end customer journeys, conversion, activation, retention, and friction points.
Core capabilities include autocapture, analytics charts, funnels, Journeys path mapping, retention and influence analysis, heatmaps, dashboards, and report alerts. Sense, Contentsquare's AI assistant, provides summaries and follow-ups, while Heap Illuminate surfaces hidden opportunities through data science. Session Replay and Error Analysis are available as add-ons, and Heap Connect integrates with data warehouses such as Snowflake alongside more than 100 other integrations across the stack.
Heap is aimed at product, marketing, and data teams in organizations of varying size. It is packaged in four editions: a Free plan with a monthly session limit and six months of data history, a Growth plan for scaling startups, and Pro and Premier editions for larger organizations with custom session-based pricing. Session Replay, Heatmaps, and Error Analysis are add-ons on the paid tiers, and a free trial is available.
12 alternatives to Heap
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