GetHuman
Call companies and fix customer service issues faster.
GetHuman is a consumer-facing service that helps people reach customer service at companies and state agencies. It maintains researched contact information, including phone numbers and the key presses needed to reach a person, along with guides and reviews covering common customer service issues. The service also assists when a business does not offer live support, helping users draft an email, tweet, or message to a company's customer team.
Its phone tool can navigate automated phone menus, wait on hold, or connect to an agent, and can automatically re-schedule calls when a call center is busy or closed. After a call, users receive a summary they can review and use to retry. The service uses Google Gemini and other AI technology for parts of the process, and its content is produced by a team of researchers and writers.
GetHuman is aimed at consumers dealing with hard-to-reach companies. The tools and information are free and ad-supported; no paid editions, trials, or seat-based plans are described.
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