Floatbot.AI
AI platform for regulated industries offering voice, chat, SMS, and email AI agents with a
Floatbot.AI is an enterprise conversational AI platform designed for regulated industries such as insurance, banking, healthcare, and debt collections. It addresses the challenge of automating complex, high-stakes workflows while maintaining strict compliance, accuracy, and security. The platform enables organizations to deploy AI agents across voice, chat, SMS, and email channels, and includes real-time agent assist and an AI workspace to reduce manual workload and operational risk.
The platform is built around three core modules: Conversational AI, Real-Time Assist, and an AI Workspace. Conversational AI includes Voice, Chat, SMS, and Email AI agents with capabilities like natural speech, sentiment awareness, multilingual support, and warm handoff to human agents. Real-Time Assist provides live transcription, next-best-action guidance, and compliance prompts. The AI Workspace features an AI Copilot, document and data intelligence, enterprise knowledge search, and workflow automation. Pre-integrations are available with contact center, insurance, collections, banking, CRM, help desk, and payment gateway platforms.
Floatbot.AI is intended for enterprises in insurance, collections, banking, healthcare, and contact centers. The platform is SOC2 and HIPAA compliant. Pricing details, including free plans, trials, or specific editions, are not mentioned on the provided pages.
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