Elyra
AI-powered restaurant operations covering voice booking, email handling, guest profiles, t
Elyra is an AI platform for restaurants that handles incoming calls and emails, manages guest profiles, allocates tables, and runs outreach campaigns. It addresses the problem of staff time being pulled away from serving guests to answer phones, reply to messages, and process bookings. The system captures every interaction so returning guests are recognized with their preferences and history.
The platform includes a Voice Agent that answers calls 24/7, takes reservations and cancellations, transfers calls to staff with context, and returns the call to the AI if staff are unavailable. It supports multilingual conversations and logs call transcripts. An Email Agent handles confirmations, follow-ups, and special requests in the restaurant's style. Other modules include Guest Intelligence for building guest profiles, Table Allocation, Analytics, and Campaigns for outreach.
Elyra is built for restaurants and restaurant groups. It connects to a restaurant's phone line and is configured with booking rules and escalation preferences. A demo is offered to see the platform in action.
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