Dexatel
Business text messaging and omnichannel communications platform
Dexatel is a communications platform that enables businesses to reach customers through SMS, WhatsApp, Viber, Telegram, Voice, Flash Call, RCS, and Email via a single API. It addresses the need for reliable, multi-channel messaging for user verification and OTP, alerts and reminders, marketing campaigns, and customer service, with automatic fallback between channels to improve delivery success.
The platform offers several named products: Verify for one-time passwords, Notify for instant notifications, Conversations for a unified inbox, Campaigns for targeted messaging, Lookup for real-time number validation, and Link for trackable smart links. It integrates with platforms such as Zapier, Pipedrive, Customer.io, SAP Emarsys, and Bitrix24. AI features are not mentioned. The platform is ISO/IEC 27001 certified and GDPR compliant.
Dexatel serves fintech, iGaming, mobility, e-commerce, hospitality, and education businesses, as well as large digital platforms and mobile network operators. It offers a 30-day free trial with no credit card required. Pricing is pay-as-you-go, based on messages sent, with no flat monthly platform fee, though some channels like Viber and WhatsApp may have their own monthly costs. Volume discounts are available.
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