Coveo
AI-Search for Enterprises: The AI Relevance Platform
Coveo is an enterprise AI-powered search and relevance platform that helps organizations deliver generative search, recommendations, and conversational discovery across commerce, customer service, website, and workplace experiences. It indexes content from existing systems and uses machine learning to surface relevant information, supporting use cases such as product discovery, customer self-service, agent assistance, and employee knowledge access.
The platform includes modules such as the Coveo AI-Relevance Platform, Conversational Search, Conversational Product Discovery, Agentic AI & Retrieval, Generative Answering, Passage Retrieval API, AI Search, AI Recommendations, and Personalization. It offers integrations with systems including Salesforce, Adobe, SAP, Shopify, Sitecore, ServiceNow, Zendesk, AWS, and ChatGPT, along with a MCP Server for connecting AI agents to enterprise data. Service features include dynamic content filtering, personalized recommendations, case-deflecting recommendations, chatbot recommendations, Smart Snippets, agent enablement tools, and analytics dashboards.
Coveo is designed for enterprises across industries including retail, manufacturing, financial services, healthcare, and high tech. The platform is available through a free trial, with pricing and editions detailed separately.
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