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ClearFlask

Feedback management tool for collecting, analyzing and prioritizing customer feedback with

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ClearFlask is an open-source feedback management tool for collecting customer feedback, analyzing and prioritizing ideas, and sharing a public roadmap and announcements with a community. It supports two portal approaches: a customer-first feedback form for detailed submissions, and a community-first public forum where customers discuss and vote on existing ideas. The portal can be hosted on a ClearFlask subdomain, a custom domain, or embedded as a widget within a website or app, with configurable branding.

Core capabilities include feedback collection, analysis and prioritization, a public roadmap, announcements with update subscriptions, and an AI assistant for querying customer feedback. Integrations cover an API and webhooks, GitHub, GitLab, Jira, Slack, Google Analytics, Hotjar, Intercom Messenger, and Zapier. ClearFlask is aimed at product managers and teams practicing customer-driven development. It is available as a free self-hosted open-source edition under Apache 2.0 with a post limit, a paid self-host license for additional support, and a cloud edition with a 14-day trial; plans are structured around unlimited teammates, with recurring billing based on teammate count.

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