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Soul Machines

Human-centered AI platform for creating lifelike digital avatars

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Soul Machines is a platform for building and deploying video-based AI agents, referred to as Digital Workers, that interact through face-to-face conversation. It addresses the need for businesses to create lifelike, interactive AI interfaces for roles in customer service, HR, healthcare, and operations, orchestrating across an existing AI stack including LLMs, workflows, autonomous agents, and private data sources such as CRM and HRIS.

The platform includes Soul Machines Studio, a developer environment for building agents from scratch or testing custom integrations, with tools for avatar design, gesture and behavior configuration, voice and language settings, and conversational AI integration. Workforce Connect allows deployment of Digital Workers within existing workflow products, with integrations for tools like ServiceNow and Zapier. The underlying Experiential AI technology combines cognitive modeling and embodied cognition, and the platform supports deployment across websites, intranets, and multiple platforms.

Soul Machines Studio is packaged with a free plan for exploration, several paid editions with increasing conversation minutes, assistant counts, and integration options, and a 7-day trial on paid tiers. Enterprise plans and pricing are available by contacting sales. Subscriptions are managed through a customer portal, with monthly or annual billing options.

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