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Boast

Video testimonial software for collecting and sharing customer feedback

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Boast is a customer feedback platform for collecting video testimonials, online reviews, and surveys. It provides forms for capturing video, photo, and text responses, sequences for automated email and SMS feedback requests, a contact database, and embeddable widgets for displaying testimonials on websites. Responses can be organized by location, staff, and tags, and exported to CSV.

Key capabilities include a form builder with conditional logic, multi-page forms, NPS/CSAT/CES templates, landing page designer, and review site integrations with Google and Facebook. Sequences support automated email and SMS requests with reminders and recurring schedules. Integrations include Zapier, Google, and Facebook. Widgets offer multiple display styles with JavaScript and iframe embed options.

Boast is for small businesses, medium businesses, large businesses, and agencies. It offers a 14-day free trial without a credit card, with plans available on monthly or annual billing. Plans are Basic, Team, and Premium, with response limits varying by plan. An Enterprise option is available for custom needs.

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