5 Stars Reputation
Review management platform for Australian businesses, operating since 2010
5 Stars Reputation is a reputation marketing platform for Australian businesses that centralises the collection, monitoring and response of online reviews. It addresses limited review volume, negative feedback and weak local visibility by automating review requests and replies, with configurable review gating modes and a feedback page tailored to the business.
The platform includes a Review Module with a customisable feedback form, kiosk, tablet, email, SMS and print modes, surveys of up to 20 questions, social sharing, AI-powered automatic review responses, multi-location management, Google review backup, new-review notifications, custom domains and white labelling, email and text templates, review reports, and Zapier integration. A GBP/GMB SEO Module provides ranking tools, backlinks, schema and KML/Geo sitemap generators, semantic keywords, image optimisation, QR and shortlink generators, and proximity backlinks. It also integrates with over 3500 CRM and other platforms.
It is aimed at businesses across sectors including dental, real estate, home services, retail, law, finance, automotive, personal services and healthcare, as well as agencies managing multiple locations. Plans are packaged by the number of locations, with Basic, Standard and Premium editions and a custom Enterprise plan. A 7-day free trial is available, with no lock-in contracts and cancellation at any time; each location includes a monthly allowance of complimentary SMS messages, with additional SMS handled through a connected Twilio account.
12 alternatives to 5 Stars Reputation
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